APICS Michiana Presents - Collaboration Skills and Options for Resolving Conflict Date: Tuesday, September 21, 2010     Sign Up/Cancel John Canfield Most improvement work is conducted in meetings with a wide variety of team members, personalities, and opinions. Often, these gatherings are slowed or derailed by what many call "conflict." Learning to think about and treat conflict as merely the discovery of a different point of view helps professionals move past unnecessary personal and political noise and focus on many different options. This presentation will help you develop skills and confidence to manage productive conflict. John Canfield has worked as an independent management consultant with hundreds of company leaders throughout the world helping organizations build improvement and innovation capability since 1990. John is an experienced seminar leader who has been trained to facilitate a wide variety of planning, problem solving, creativity, and project leadership processes and tools. He has thirty years of individual and organization development leadership and cross cultural exposure across 35 countries on multiple continents. John has served as a Director of Corporate Quality and Design Research for Herman Miller, held several managerial positions at Intel Corporations and has served as instructor or consultant in Six Sigma Black Belt, Creative Thinking Skills, Creativity and Innovation, Collaboration Skills, Lean Enterprise improvement teams. Agenda: 5:30-6:15 CheckIn/Networking, 6:15-7:00 Dinner, 6:45-7 Business, 7:00-8:00 Presentation Cost: 35  for non-APICS Members, 25 APICS Members. 10 Student - ID Required This session is worth 1 Certification Maintenance Point(s) For Reservations: Call 574.217.0960 or EMail Reservations with the following information: Your Name, Company Name, if employed, Address, email address (for our newsletter list), Phone Number, Number of people for whom you are making reservations, and their Names and email addresses. To be held at: Hilton Garden Inn